Healthcare Business Intelligence E-Book

Laura Madsen

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 397

Veröffentlichungsjahr: 2012

Beschreibung

Solid business intelligence guidance uniquely designed for healthcare organizations Increasing regulatory pressures on healthcare organizations have created a national conversation on data, reporting and analytics in healthcare. Behind the scenes, business intelligence (BI) and data warehousing (DW) capabilities are key drivers that empower these functions. Healthcare Business Intelligence is designed as a guidebook for healthcare organizations dipping their toes into the areas of business intelligence and data warehousing. This volume is essential in how a BI capability can ease the increasing regulatory reporting pressures on all healthcare organizations. * Explores the five tenets of healthcare business intelligence * Offers tips for creating a BI team * Identifies what healthcare organizations should focus on first * Shows you how to gain support for your BI program * Provides tools and techniques that will jump start your BI Program * Explains how to market and maintain your BI Program The risk associated with doing BI/DW wrong is high, and failures are well documented. Healthcare Business Intelligence helps you get it right, with expert guidance on getting your BI program started and successfully keep it going.

Leseprobe

Table of Contents

Cover

Title

Copyright

Dedication

Foreword

Preface

Acknowledgments

CHAPTER 1: Business Intelligence

What BI Isn't

Do You Need BI?

Healthcare Information Environment

Data Modeling

The Don'ts

CHAPTER 2: The Tenets of Healthcare BI

The Tenets

Data Quality

Leadership and Sponsorship

Technology and Architecture

Providing Value

Cultural Implications

Seeking Equilibrium

CHAPTER 3: Data Quality

Data Quality Implications for Healthcare

Data Governance

Data Profiling

CHAPTER 4: Leadership and Sponsorship

Leading a BI Initiative

Why Sponsorship Is Critical

CHAPTER 5: Technology and Architecture

The “Abilities”: Scalability, Usability, Repeatability, Flexibility

Scalability

Usability

Repeatability

Flexibility

CHAPTER 6: Providing Value

Creating a BI Team

User Adoption

The BI User Persona Continuum

Six Steps to Providing Value

CHAPTER 7: Gauging Your Readiness for BI

Stop

Proceed with Caution

The Go Stage

CHAPTER 8: Future Trends in Healthcare BI

Web 2.0 and Social Media

Mobile Technologies for Healthcare BI

Analytics: More Than a Buzzword

Creating a Data-Driven Organization

Big Data and Why It Matters

To the Cloud!

CHAPTER 9: Putting It All Together

Year One

Get Some Support

Governance Structure

Projects with Value

Technology and Architecture Gaps

Architectural Gaps

Cultural Preparedness

Marketing the Program

Manage the Inaugural Effort

Build Supporting Processes and Infrastructure

Train and Deploy

Operationalize the BI Function

KPIs for Healthcare

Departing Thoughts on Healthcare BI

APPENDIX A: Data Governance Policies and Procedures

The Value of Information Governance

Mission Statement

Minimum Expectations for Participation

Roles and Responsibilities

Governance Committee Roster

High-Level Data Standards

Glossary

APPENDIX B: Business Intelligence Reporting Tool

Confidentiality Statement

Introduction and Purpose of the RFI

BI Tool Selection Process

RFI Guidelines for Response

Selection Criteria

APPENDIX C: Business Intelligence Road Map Template

Step-by-Step Process for Road Map Creation

Business Intelligence Road Map

Executive Summary

Road Map Process

Business Principles for Formation of the Road Map

Business Needs

Information Domains Analyzed

Key Assumptions

Approach

Participants in BI Road Map Study

Requirements and Scoring

Key Findings

Additional Findings

Detailed Logical Processes and Requirements

Solutions

BI Road Map

Prioritization Quadrant

Estimates Summary

Phase Planning

APPENDIX D: Business Intelligence Marketing Plan Template

Corporate Mission

Program Objective

Program Audience

Competitive Landscape

Marketing Objectives

BI Mission Statement

Vision Statement

APPENDIX E: Status Report Template

Project Objective

Hours against Budget

About the Website

About the Author

Index

End User License Agreement

List of Tables

CHAPTER 4: Leadership and Sponsorship

TABLE 4.1 Goals and Measurement

CHAPTER 6: Providing Value

TABLE 6.1 Business Intelligence Organizational Chart

CHAPTER 7: Gauging Your Readiness for BI

TABLE 7.1 Healthcare BI Maturity

TABLE 7.2 Maturity Stages

APPENDIX C: Business Intelligence Road Map Template

Revision History

APPENDIX D: Business Intelligence Marketing Plan Template

Communication Plan

List of Illustrations

CHAPTER 1: Business Intelligence

FIGURE 1.1 Healthcare Information Environment

CHAPTER 2: The Tenets of Healthcare BI

FIGURE 2.1 The Five Tenets of Healthcare BI

FIGURE 2.2 BI Ecosystem

CHAPTER 3: Data Quality

FIGURE 3.1 Data Governance Pyramid

FIGURE 3.2 Development Quadrant

FIGURE 3.3 Claims Data Quality Analysis

FIGURE 3.4 Age Data Quality Analysis

FIGURE 3.5 Data Profiling Screen Shot

CHAPTER 4: Leadership and Sponsorship

FIGURE 4.1 Road Map: Strategy to Execution

FIGURE 4.2 Types of Sponsors

FIGURE 4.3 ROI Calculation

FIGURE 4.4 Opportunity Cost

CHAPTER 5: Technology and Architecture

FIGURE 5.1 Architecture for BI Programs

FIGURE 5.2 Data Relationships

FIGURE 5.3 Many Layers of Security

FIGURE 5.4 Software Development Lifecycle

FIGURE 5.5 Can-and-String Lifecycle

FIGURE 5.6 Business Intelligence Development Lifecycle

CHAPTER 6: Providing Value

FIGURE 6.1 Business Intelligence Organizational Chart