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- Herausgeber: Books on Demand
- Kategorie: Fachliteratur
- Sprache: Englisch
Recruiting pilots has developed into a process with a scientific methodology. Airlines base the selection of their pilots on both the aviation and social qualifications of the individual applicants, and ensure their decision using the tools of suitability diagnostics. Cognitive and operational performance tests are the start of most selection processes. These are used to test the basic psychomotor skills a pilot requires in their everyday work. The performance tests include an in-depth psychological screening of the applicant, the focus of which is an extensive interview. Airlines (and passengers) expect absolute reliability and professionalism from pilots. The interview is therefore in place to determine a pilot's motivation and to make predictions about his or her probable behaviour after being hired. Leadership skills in teams, communication skills and decision-making skills are just three of the characteristics that airlines value highly and which are examined at interview. In SkyTest® Airline Interview (ISBN: 9783744822510) we have presented the theoretical basis of the interviews for pilots and air traffic controllers. We have created SkyTest® Airline Interview - The Exercise Book for practice-oriented and tailored preparation for an interview with an airline or air traffic control centre. SkyTest® Airline Interview - The Exercise Book chronologically takes you through typical sections of a selection interview with an airline. The book gives you deeper insight into common interview questions. A variety of examples and exercises will help you to respond spontaneously and confidently in future interviews. Both authors of SkyTest® Airline Interview and SkyTest® Airline Interview - The Exercise Book added years of industry experience and expertise to the books.
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Seitenzahl: 57
Veröffentlichungsjahr: 2017
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Foreword
Dear reader,
We are very pleased that you have chosen to use SkyTest® Airline Interview – The Exercise Book to prepare for your airline selection test. The psychological interview towards the end of a selection process ultimately decides whether a candidate will be hired as a pilot. In other words, a successful application stands and falls with the interview.
We presented the theory of interview-based suitability diagnostics for commercial pilots and air traffic controllers in our book SkyTest® Airline Interview. The handbook gives applicants an introduction to this interesting topic and helps them to better understand the meaning and purpose of the interview.
SkyTest® Airline Interview – The Exercise Book looks at the final part of the selection process from a practical perspective. In this book you will find the tools for targeted preparation for your upcoming interview. To succeed, you must not only avoid pitfalls, but also pick up on the intentions behind the questions and tasks posed with your responses. SkyTest® Airline Interview – The Exercise Book chronologically takes you through typical sections of a selection interview with an airline. The book gives you deeper insight into common interview questions. Examples and exercises will help you to respond spontaneously and confidently in future interviews.
Almost all those applying for a pilot position must discuss their qualifications and motivation at interview. This book is therefore aimed at pilots with professional experience, those who have just graduated from flight school and applicants who are still at the very start of their flight training. As the selection procedures are very similar, this book is also suitable for air traffic controllers to use in preparing for interviews.
In buying SkyTest® Airline Interview – The Exercise Book, you have chosen a product from the SkyTest® series. SkyTest® has been providing user-oriented training software and specialist books to help people prepare for selection tests in commercial air travel since 2003. All SkyTest® products are compiled with great care to see you on your way to the cockpit. We wish you every success in your recruitment test.
Erlangen, May 2017
Dennis Dahlenburg, Andreas Gall
Contents
Introduction
Before the interview
2.1 Application letter and CV
2.2 Example: Covering letter for a pilot position
2.3 Preliminary telephone conversation
The interview
3.1 Reason for motivation
3.1.1 Shall we start by you telling me a bit about yourself?
3.1.2 What made you apply to our airline?
3.1.3 Why should we hire you?
3.1.4 Follow-up questions
3.2 Behavioural prediction
3.2.1 Decision-making and planning
3.2.2 Communication and conflict behaviour
3.2.3 Behaviour under stress and ability to handle monotony
3.2.4 Teamwork and leadership behaviour
3.2.5 Handling situational questions
3.2.6 Handling scenario-based questions
3.3 Technical questions
3.4 Asking the airline questions
3.5 Frequently Asked (Interview) Questions
Group exercises, discussions and debates
After the interview
1Introduction
Airlines have high standards when it comes to selecting their pilots. The often multi-stage tests usually begin with a computer-based cognitive and operational performance test.
The following chart shows the characteristics often sought by airlines in their pilot selection tests:
Table 1: Basic aptitude evaluation
Applicants who have demonstrated their basic suitability for the pilot profession will then be invited to undergo subsequent psychological tests with an interview. In the past, these interviews were more focused on technical and theoretical topics. However, modern selection processes go deeper. Today, the interview should not just provide information about qualifications, but more about the applicant’s motivation and probable future behaviour in their intended work environment.
Reaching the interview means you have made it to a select pool of applicants. The airline is now particularly interested in seeing the applicant's social skills and personality-related characteristics.
Table 2: Psychological suitability assessment and interview
Various approaches have been developed and optimised for use by airlines in order to carry out the psychological suitability assessment and interview. As a rule, airlines carry out what are known as half-structured, mixed interviews, which essentially follow an internal guide and progress on the basis of biographical and situational questions. As part of the selection process, the interview is regularly accompanied by psychological analytical methods, such as group exercises or computer tests. The supplementary tests are there to ensure the results of the final interview are correct.
We examined the theoretical approaches behind the methods of interview-based selection diagnostics in pilot tests and their practical implementation in selection processes in the SkyTest® Airline Interview book. SkyTest® Airline Interview – The Exercise Book was specifically developed for the purpose of targeted preparation for meeting the interviewer.
The book will help you to find answers to possible questions about your professional career or biographical background before the interview. The verbal and syntactic presentation of your answers during interview is at least as important as confident content preparation. There are notes on this in the individual chapters of this book.
2Before the interview
Invitation to interview requires more than just successful participation in any cognitive and operational performance tests. You must also pass two formal hurdles – the written application and, in many cases, a preliminary telephone interview.
2.1 Application letter and CV
The application letter is the first impression the airline’s HR department gets of an applicant. Your covering letter should be no more than one page of A4 and your attached CV should provide all the essential information about your qualifications and experience. The covering letter should also convey that you are a motivated employee with good social skills who will integrate well into a new team. You can achieve a good blend of conveying information and motivation using the following structure:
First paragraph: Your current situation and motivation
A good introduction to a covering letter sent to an airline is a detailed description of your current employment status and collected flight experience. You should outline why you have applied to this particular airline in the last sentence of the first paragraph.
Applicants applying for flight training roles should describe their current professional or educational situation in the introduction, and then go into detail about why they have chosen to become a pilot.
Second paragraph: Your aviation training and qualifications
Stages of training, licences, flight hours on individual routes and simulator experience all belong in the second paragraph. The focus here is purely on getting the information across.
Third paragraph: Training and career outside the cockpit
Academic degrees and professional roles outside of the aircraft cockpit can be covered in the third paragraph.
Fourth paragraph: Professional ethics and social skills
You should end your covering letter by showing your positive and professional attitude towards being a pilot and by emphasising your social skills. You may also refer to activities you undertake in your spare time.
