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Summary: Powerful Conversations E-Book

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Beschreibung

The must-read summary of Phil Harkins' book: "Powerful Conversations: How High Impact Leaders Communicate".

This complete summary of the ideas from Phil Harkins' book "Powerful Conversations" shows that any time two people engage in a conversation, there is the opportunity for each party to advance an agenda, learn something new or strengthen the relationship. In his book, the author explains that powerful conversations are a structured approach to maximising the benefits and impact of these conversations consistently to achieve great results. As such, powerful conversations are a driver of change by fostering learning and demanding that action steps be taken. This summary demonstrates how you can conduct powerful conversations and how they can benefit you personally and professionally.

Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge

To learn more, read "Powerful Conversations" provides the tools you need to get the most out of your conversations and achieve exceptional levels of performance.

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EPUB

Seitenzahl: 30

Veröffentlichungsjahr: 2014

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Book Presentation: Powerful Conversations by Phil Harkins

Book Abstract

Important Note About This Ebook

Summary of Powerful Conversations (Phil Harkins)

1. The Link Between Powerful Conversations and High-Impact Leaders

2. The Anatomy of a Powerful Conversation

3. The Five Types of Powerful Conversations

4. The Opposite of Powerful Conversations - And How To Avoid Them

5. Powerful Conversations and Trust

6. Powerful Conversations and Change

7. Powerful Conversations and Retention

Book Presentation: Powerful Conversations by Phil Harkins

Book Abstract

MAIN IDEA

Any time two people engage in a conversation, there is an opportunity for one party, the other or both to: (1) Advance an agenda; (2) Learn something new; (3) Strengthen the relationship between the two.

Powerful conversations are a structured approach to maximizing the benefits and impact of these conversations consistently to achieve great results. As such, powerful conversations are a driver of change - either business or personal - by fostering learning and demanding that action steps be taken.

Every powerful conversation goes through three stages:

Stage 1 - A sharing of feelings and beliefs.Stage 2 - A discussion about what should be done in terms of discussing specific needs and wants.Stage 3 - Agreement on the specific action steps to be taken and the mutual commitments to be kept by both parties.

Since powerful conversations are an agent for change to occur, they can be harnessed productively within any organization. The people who become most adept at conducting powerful conversations are usually the business leaders. Those leaders that can enter into powerful conversations with candor and clarity often become high impact leaders - in other words, leaders who generate impressive and substantial results for their organization.

Not all leaders are high impact. But every person who masters the concept of powerful conversations can achieve exceptional and notable levels of performance, create and foster important relationships and drive forward personal and organizational goals consistently and productively.

Important Note About This Ebook

This is a summary and not a critique or a review of the book. It does not offer judgment or opinion on the content of the book. This summary may not be organized chapter-wise but is an overview of the main ideas, viewpoints and arguments from the book as a whole. This means that the organization of this summary is not a representation of the book.

Summary of Powerful Conversations (Phil Harkins)

1. The Link Between Powerful Conversations and High-Impact Leaders

Main Idea

With very few exceptions, there is a direct link between high impact leaders and powerful conversations. In other words, high impact leaders invariably become that way because of their ability to conceive and deliver a series of powerful conversations on a regular and consistent basis.

Supporting Ideas

At its very heart, the most fundamental thing any leader does is to communicate with the people he or she comes into contact with on a daily basis. Each of these contact points, whether in-person or by some other means, provides an opportunity for one of three outcomes to be achieved:

An agenda will be advanced - there will be increased comprehension by one party of the dreams, vision and aspirations of the other party.Shared learning will take place - specific information will be exchanged and there will be increased comprehension about a specific issue.A relationship will be strengthened - through a “meeting of the minds” where both parties increase their mutual trust or understanding.

In short, powerful conversations are a powerful and reliable tool for leaders to generate results.