The Future of Work E-Book

Jacob Morgan

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Veröffentlichungsjahr: 2014

Beschreibung

Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees.  This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work.

The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working.  Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world.  

This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like.  

The Future of Work will help you:

• Stay ahead of the competition
• Create better leaders
• Tap into the freelancer economy
• Attract and retain top talent
• Rethink management
• Structure effective teams
• Embrace flexible work environments
• Adapt to the changing workforce
• Build the organization of the future
• And more

The book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently.

Leseprobe

Table of Contents

Praise for The Future of Work

Title Page

Copyright

Dedication

Acknowledgments

Introduction: Rethinking Chess and Work

Chapter 1: The Five Trends Shaping the World of Work

New Behaviors Being Shaped by Social Technologies That Are Entering Our Organizations

Technology

The Millennial Workforce

Mobility

Globalization

Why Is It Different This Time?

Shaping Work: Past to Future

Notes

Chapter 2: The Cog: Today's Employee

A Day in the Life Of…

The Traditional Idea of an Employee

Engagement Is Important But Lacking

The Fabulous Five

Notes

Chapter 3: Seven Principles of the Future Employee

The Three Components of Flexible Work

Flexibility as a Way to Attract and Retain Top Talent

Why Isn't Everyone Doing It if It's So Great?

Some Benefits

What About Face-to-Face Communication?

Coworking

The End of the Traditional Work Schedule

Modular Work

Sharing and Stack Ranking

The Declining Value of Colleges

New Crucial Employee Behaviors

Support the Future Employee

Existing Employees

Evolution of the Employee

Notes

Chapter 4: The Freelancer Economy

Why Is It Popular?

Companies Using Freelancers

Notes

Chapter 5: The Zookeeper: Today's Manager

Manager of the Past/Today

Outdated Management Practices

Notes

Chapter 6: Ten Principles of the Future Manager

Must Be a Leader

Following from the Front

Understanding Technology and How Employees Work

Lead by Example

Embrace Vulnerability

Belief in Sharing and Collective Intelligence

Be a Fire Starter

Real-Time Recognition, Feedback, and Engagement

Conscious of Personal Boundaries

Adapt to the Future Employee

Evolution of the Manager

Hiring and Promoting the Right People

Notes

Chapter 7: The Managerless Company

How Do Employees Get Hired or Fired?

How Do Employees Figure Out What Projects to Work On?

Who Leads the Projects?

Who Steers the Ship?

What About Career Paths and Choices?

What About Raises or Promotions?

What Happens If Something Goes Wrong?

What Makes These Companies Work?

The Benefits of a Managerless Company

Issues with Managerless Companies

Is This Right for You?

Notes

Chapter 8: The Organization of Today

Job Security Isn't So Secure

Loyalties Have Shifted

It's No Longer Just About Money

Self-Starter Opportunities

Smaller Growing Companies

Growing Up Skeptical

Notes

Chapter 9: Fourteen Principles of the Future Organization

The Ringelmann Effect

Intrapreneurial

Connected Workforce

Operate Like a Small Company

Focus on “Want” Instead of “Need”

Adapts to Change Faster

Innovation from Anywhere, All the Time, and Creating Ecosystems

Runs in the Cloud

Sees More Women in Senior Management Roles

Flatter Organizations and Decentralized Decision Making

Tells Stories

Democratize Learning and Teaching

Shift from Profit to Prosperity

The Four Roadblocks of the Future Organization

The Evolution of the Organization

Notes

Chapter 10: Technology as the Central Nervous System

The 12 Habits of Highly Collaborative Organizations

Chapter 11: The Six-Step Process for Adapting to the Future of Work: How to Become the Future Organization (and Stay That Way!)

Challenge Assumptions

Create a Team

Define

Communicate

Experiment and Empower

Implement Broad-Based Change

Commit

Chapter 12: Rethinking Work

The FOW Community (dedicated to the future of work and collaboration)

Index

End User License Agreement

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Guide

Cover

Table of Contents

Introduction: Rethinking Chess and Work

Begin Reading

List of Illustrations

Figure 1.1

Figure 1.2

Figure 2.1

Figure 2.2

Figure 3.1

Figure 3.2

Figure 3.3

Figure 6.1

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Figure 7.1

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Figure 11.1

Praise for The Future of Work

“There is zero obfuscation in The Future of Work. Jacob maps out precisely how organizations must adapt going forward, while inspiring employees and managers to do their best.”

—Don Tapscott, bestselling author of 15 books, most recently Macrowikinomics

“Jacob's book is invaluable for organizations striving to provide effective environments for tomorrow's workforce. People are much more self-directed and self-motivated at work, and technology continues to enable our ability to interact, connect, and communicate. As a result, successful companies will understand the growing role for managers to become leaders and will learn how to leverage the ‘freelancer economy,’ where skilled individuals come together to complete projects and then move on to the next. Companies that understand how to create an environment where teams dynamically assemble, both internally and externally, will not only attract superior talent, but will also be in an excellent position to innovate.”

—Stephen Hoover, CEO of PARC

“Jacob's book shows why and how the future of work compels a commitment to create a new type of organization.”

—Peter Guber, CEO Mandalay Entertainment Group, New York Times bestselling author of Tell to Win, owner of the Golden State Warriors, and co-owner of the LA Dodgers

“The world of work is changing and many organizations are struggling to adapt. In The Future of Work, Jacob has outlined what organizations can do to remain relevant and competitive.”

—Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.

“Jacob builds a powerful case for why we must rethink everything we know about work. The Future of Work includes examples, frameworks, and a set of guiding principles that any organization should follow not just to survive, but to thrive.”

—Michael Todman, President, Whirlpool International

“The thing about change is that everyone believes it's something that the other person needs to do. Yet, to change anything, it must begin with us. The future of work will either happen to us or because of us. Jacob paves the way for each of us to change how we work with each step we take.”

—Brian Solis, digital analyst, anthropologist, futurist, author of What's the Future of Business?

THE FUTURE OF WORK

Attract New Talent, Build Better Leaders, and Create a Competitive Organization

JACOB MORGAN

Cover design: Wiley

Copyright © 2014 by Jacob Morgan. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

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ISBN 978-1-118-87724-1 (cloth); ISBN 978-1-118-87729-6 (ebk);

ISBN 978-1-118-87725-8 (ebk)

To Alex, Jenny, Irena, and Mika. Thousands of miles away but always in my thoughts.

Acknowledgments

I dedicated my last book, The Collaborative Organization, to my fiancée, Blake Landau, who, by the time this book comes out, will be my wife, Blake Morgan. I wouldn't have been able to write this book without her ongoing encouragement and support. Blake spent many hours listening to my ideas, reading through these pages, and pushing me to think differently. Thank you and I love you!

I also owe a huge debt of gratitude to my business partner Connie, who helps run Chess Media Group and has been the primary driving force behind the FOWCommunity (dedicated to the future of work and collaboration) that we launched around the time of this book. She kept steering the business ship and moving us in the right direction. We've worked together for almost five years now and I can't imagine having a better business partner.

I owe a huge debt of gratitude to my family both near (in L.A.) and far (in Melbourne) who are always cheering me on and are always excited for me.

My dad David, my mom Ella, and my brother Josh, I love you all very much; thank you all of your encouragement and support.

I'd also like to thank Wiley for being great to work with and for giving me the opportunity to share my ideas around the future of work.

There have also been numerous people who I spoke with and interviewed for this book, my apologies if I forgot anyone. Thank you to Chris Hummel for your support and your time; I'm privileged to know you. Thank you to Dr. John Kotter, your work has inspired me for many years. Gary Hamel, your passion and ideas have helped push me to think differently. Guy Halfteck, thanks for the many introductions you helped facilitate.

Thank you to Dmitry Zhgenti, Inga Sumska, and the rest of the DevEngineering team for creating the many amazing visuals in this book and for building our fantastic community. Pita, thank you for your contribution to the visuals as well.

Thank you to Mark Howorth, Erik Brynjolfsson, Dan Pink, Bill McDermott, Moises Norena, Jennifer Englert, Lynanne Kunkel, Dan Schawbel, Ryan Carson, Shoshana Deutschkron, Lindsey Nelson, Richard Green, Lauren Schulte, Retha Nicholson, Pamela Montana, Peter Aceto, Natasha Mascarenhas, Jason Stirman, Thomas Frield, Pat Kwan, Annette Clayton, Venancio Figueroa, Jennifer Dudeck, Sophie Vandebroek, Jennifer Englert, Bill Mckee Bill Wohl, Jeff Fettig, Stephen Hoover, Peter Guber, Brian Solis, Michael Todman, Don Tapscott, Brad Smith, Jodi Maroney, Ichiro Kawasaki, John B. Veihmeyer, Kim Beddard-Fontaine, Tony Hsieh, Natalie Fine, and anyone else I may have forgotten. All of your contributions and support helped inspire me and create this book.

Thank you to all my friends and to all of the clients and supporters of Chess Media Group, all of you make writing books like this fun and rewarding!

Introduction

Rethinking Chess and Work

Ultimately, what separates a winner from a loser at the grandmaster level is the willingness to do the unthinkable. A brilliant strategy is, certainly, a matter of intelligence, but intelligence without audaciousness is not enough. Given the opportunity, I must have the guts to explode the game, to upend my opponent's thinking and, in so doing, unnerve him. So it is in business: One does not succeed by sticking to convention. When your opponent can easily anticipate every move you make, your strategy deteriorates and becomes commoditized.