Confessions of a Successful CIO E-Book

Dan Roberts

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Serie: Wiley CIO
• Sprache: Englisch

Seitenzahl: 271

Veröffentlichungsjahr: 2014

Beschreibung

Be the most effective CIO you can be--by learning from the best in the business Today's Chief Information Officers must be an entirely new breed of technology leader. With ever-changing demands from the business, and in an increasingly technology-centric business environment, CIOs must find game-changing innovations and process improvements that make a real impact on the bottom line. Business executives need their CIOs to be real partners--speaking the language of the business and donning their strategist caps--not just commodity managers. Those IT leaders who fail to break out of the order-taker, utility manager mold will, simply put, be looking for a new job. In Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges, current and future CIOs will gain invaluable perspectives from the stories of today's best IT leaders. These acclaimed leaders--each profiled in their own chapter--explain the toughest business decision they had to make, and how the outcome influenced and impacted their leadership style. These in-depth anecdotes take the reader inside some of the most challenging business climates imaginable and chronicle how these elite CIOs made the decisions that mattered. * Read detailed case studies of how some of the best CIOs have handled their most challenging business problems * Learn how the best CIOs anticipate changes to their business and respond--before the business comes knocking * Explore how these top-flight CIOs make critical decisions around strategy and IT to not only benefit their companies, but in some cases, to save them from becoming obsolete. * Analyze their perspectives on managing people, crises and balancing the risks and rewards of their "bet the farm" strategies Confessions of a Successful CIO is the new playbook for learning how to take risks, respond to crises, and create more value from IT. Each chapter presents a different challenge, giving present-day and future IT leaders the chance to examine, analyze and learn so that they can be just as successful as the CIOs they're reading about.

Leseprobe

Contents

Foreword

Preface

Acknowledgments

Chapter 1: The Anticipator: Filippo Passerini

Chapter 2: The Rocket Scientist: Rebecca Rhoads

Chapter 3: The Fixer: Steve Bandrowczak

Chapter 4: The Pilot: Carol Zierhoffer

Chapter 5: The Conductor: Lynden Tennison

Chapter 6: The Decider: Wayne Shurts

Chapter 7: The Realist: Don Imholz

Chapter 8: The Accidental CIO: Sheleen Quish

Chapter 9: The Innovator: Greg Schwartz

About the CIOs

About the Authors

Index

End User License Agreement

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Guide

Cover

Table of Contents

Begin Reading

Additional praise for Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges

“Everyone knows we learn best by experience. But not everyone has the opportunity to have so many experiences. The best of us learn from other people’s experiences, in addition to our own. This collection of stories of leadership moments faced by giants in our field is a great opportunity to grow.”

— June Drewry, Director of the Society for Information Management’s Leadership Development Institute and former Global CIO, Chubb, Aon, and Lincoln National

“I enjoyed reading the CIO confessions; real, insightful, and inspiring stories of leadership, across the challenging and broad spectrum of business, people, process, and technology aspects of today’s CIO responsibilities in forward-thinking corporations. Each story provides relevant approaches and examples of personal behavior for successful, and in some cases bold, leadership at the complex intersection of technology and business. The practical and no-nonsense storytelling triggers reflection and comparisons with similar situations any CIO will encounter and is helpful to formulate the right style and approach, or validate the chosen path to sustainable business value creation and personal success.”

— Roland Paanakker, former CIO, Nike Inc.

“In Confessions of a Successful CIO, the authors present tremendous insights into the philosophy and approaches of a set of truly world-class CIOs. Their stories are incredibly insightful, following their journeys through challenging, big-bet situations that they converted into major opportunities to support the transformation of their organizations. The stories so poignantly illustrate the critical leadership approaches that these CIOs employed to achieve amazing results. These stories provide any current or aspiring CIO with incredible examples of how to truly achieve the full potential of IT in their organizations.”

—Steve Morin, CIO, Bright Horizon

“Confessions of a Successful CIO is a compilation of genuine and inspirational stories sure to motivate IT leaders in pursuit of achieving transformational successes. The influential CIOs profiled in this book tell their stories with such authenticity; you will feel invigorated and challenged to pursue excellence in your own career.”

—Mary Gendron, Senior Vice President and CIO, Celestica

“Confessions of a Successful CIO is filled with a ton of insightful leadership lessons and real, actionable advice necessary for the modern-day CIO to be successful, as told through the stories of top-flight CIO leaders. A must-read for those already in the role—and certainly for those who aspire to be IT leaders.”

—Stuart Kippelman, CIO, Covanta Energy

“Each story provides ‘real world’ experiences, along with leadership wisdom and a boost of energy, for what all IT organizations are trying to do today–create value. This is a great reminder that the role of CIO is not for the faint of heart, but with courage and leadership great things can and do happen.”

—Dede Ramoneda, Group Vice President and CIO, First Citizens Bank

“The job of a CIO is becoming increasingly demanding and challenging, no matter what vertical industry you may be a part of. In this book, we have the opportunity to read the stories told by some of the most exemplary CIOs out there, who not only faced up to the demands and challenges but created excitingly innovative approaches to high-stakes situations that would likely make or break their careers. If you are a CIO, this book will both inspire you and challenge you to new ways of thinking.”

—David L. Miller, Vice Chancellor and CIO, University of Arkansas for Medical Sciences

“Confessions of Successful CIO shares mini-epic stories to visualize real time, tough business problems and how persevering high-powered CIOs solve issues to reach business goals. As an IT executive, placing the art of IT over the science of IT demystifies how we all can reach the best outcomes with our customers and business value.”

—Ben Berry, Chief Technology Officer, City of Portland

“Roberts and Watson have done a terrific job capturing these virtues with inspirational lessons from some of the top CIOs in the business. Taking advantage of the knowledge and wisdom collected within is like a baseball player getting batting tips from 10 of the best hitters in the game!”

— Jay Ferro, CIO, American Cancer Society

“The testimonials are great, packed with insights that are highly transferable across industries. The method of transferring these insights through the stories of life experiences makes them memorable and actionable with immediate applicability and impact.”

—James Swanson, CIO, Monsanto

“The natural, story-type flow about these CIOs is easy to consume, and readers can really relate to their stories and principles. At times it seemed like a mirror to some of my own experiences and very good net/simplification of the principles of a CIO role in today’s world: people and leadership first, truly engaging in the business, and driving transformational changes to the portfolio that clearly impact revenue, costs, and client retention.”

—Mike Gioja, CIO/Senior Vice President IT, Product Management & Development, Paychex

“When it comes to pragmatic advice, this book is it! Confessions of a Successful CIO focuses on translating the experiences of successful CIOs into attributes of success. A more traditional CIO can get caught up in the focus of the Big Four: Social, Mobile, Cloud, and Big Data. This book, however, appropriately places the focus on the leadership required and the roles needed to organize and utilize technology for competitive advantage. It takes bold leadership to recognize the power of technology to enable business results. The collection of experiences presented in this book provides insight for CIOs and other executives to adopt in their personal quest to bring transformative change to the customer experience, operational capability, and shareholder results. Readers will find the necessary tools to navigate the C-suite, the courage to make a difference, and the inspiration to focus on what matters most.”

—Victor Fetter, CIO and Managing Director, LPL Financial

“The lessons detailed by the various CIOs caused me to think of several similar and daunting challenges in my own career as a CIO. Once again, the lessons learned are valuable and they should be repeated: work closely with your clients, focus on the bottom-line of the organization, and always move toward ‘how am I going to contribute to team success?’. This book inspires me to reenergize myself and the team through exemplary leadership and contribution to organizational success. If I don’t contribute significantly as a leader, someone else surely will (and, that’s bad).”

—Scott Culbertson, Vice President/CIO, UGI Utilities

Founded in 1807, John Wiley & Sons is the oldest independent publishing company in the United States. With offices in North America, Europe, Asia, and Australia, Wiley is globally committed to developing and marketing print and electronic products and services for our customers’ professional and personal knowledge and understanding.

The Wiley CIO series provides information, tools, and insights to IT executives and managers. The products in this series cover a wide range of topics that supply strategic and implementation guidance on the latest technology trends, leadership, and emerging best practices.

Titles in the Wiley CIO series include:

The Agile Architecture Revolution: How Cloud Computing, REST-Based SOA, and Mobile Computing Are Changing Enterprise IT

by Jason Bloomberg

Architecting the Cloud: Design Decisions for Cloud Computing Service Models (SaaS, PaaS, and IaaS)

by Michael Kavis

Big Data, Big Analytics: Emerging Business Intelligence and Analytic Trends for Today’s Businesses

by Michael Minelli, Michele Chambers, and Ambiga Dhiraj

The Chief Information Officer’s Body of Knowledge: People, Process, and Technology

by Dean Lane

CIO Best Practices: Enabling Strategic Value with Information Technology (Second Edition)

by Joe Stenzel, Randy Betancourt, Gary Cokins, Alyssa Farrell, Bill Flemming, Michael H. Hugos, Jonathan Hujsak, and Karl Schubert

The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value

by Nicholas R. Colisto

Decoding the IT Value Problem: An Executive Guide for Achieving Optimal ROI on Critical IT Investments

by Gregory J. Fell

Enterprise Performance Management Done Right: An Operating System for Your Organization

by Ron Dimon

Information Governance: Concepts, Strategies and Best Practices

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IT Leadership Manual: Roadmap to Becoming a Trusted Business Partner

by Alan R. Guibord

Managing Electronic Records: Methods, Best Practices, and Technologies

by Robert F. Smallwood

On Top of the Cloud: How CIOs Leverage New Technologies to Drive Change and Build Value Across the Enterprise

by Hunter Muller

Straight to the Top: CIO Leadership in a Mobile, Social, and Cloud-based World (Second Edition)

by Gregory S. Smith

Strategic IT: Best Practices for Managers and Executives

by Arthur M. Langer and Lyle Yorks

Strategic IT Management: Transforming Business in Turbulent Times

by Robert Benson, Piet Ribbers, and Ronald Billstein

Transforming IT Culture: How to Use Social Intelligence, Human Factors, and Collaboration to Create an IT Department That Outperforms

by Frank Wander

Unleashing the Power of IT: Bringing People, Business, and Technology Together, Second Edition

by Dan Roberts

The U.S. Technology Skills Gap: What Every Technology Executive Must Know to Save America’s Future

by Gary J. Beach